Shift Lead — Craft Coffee, Team Leadership & Growth

Starbucks Corp.; Santa Ana (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage

401(k) retirement plan

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a team and maintain a welcoming store environment for customers. You will direct beverage and food preparation to standard recipes, coach staff, and ensure a positive customer experience on every shift.

We value reliability, strong communication, and the ability to work flexible hours across mornings, evenings, weekends, and holidays. Join us to support community connections and store safety while delivering quality beverages and

Qualifications

• Six (6) months of experience in a customer-facing role.
• Ability to direct the work of others.
• Effective oral communication and strong interpersonal skills.
• Knowledge of the retail environment and store safety.

Responsibilities

• Lead a shift and ensure customer satisfaction.
• Coach the preparation of beverages and food to standard recipes or customized for customers.
• Delegate tasks to team members and coordinate activities across the shift.

Skills

Customer service

Team leadership

Cash handling

Food & beverage preparation

Effective communication

Interpersonal skills

Flexible schedule

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a team and maintain a welcoming store environment for customers. You will direct beverage and food preparation to standard recipes, coach staff, and ensure a positive customer experience on every shift.

We value reliability, strong communication, and the ability to work flexible hours across mornings, evenings, weekends, and holidays. Join us to support community connections and store safety while delivering quality beverages and