Shift Lead – Craft Coffee & Team Coaching

Starbucks Corp.; Escanaba (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

Short/Long-term disability

Paid parental leave

Paid vacation

401(k) employer match

Stock program (Bean Stock)

Quarterly bonus

Tuition coverage via Starbucks College

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead the team in a welcoming coffeehouse environment in Escanaba, MI. You will ensure quality beverages and food, handle cash, and uphold store policies while fostering connection with customers.

The role emphasizes teamwork, strong communication, and the ability to guide colleagues during busy periods, with a focus on growth and a supportive benefits program.

Qualifications

• Six (6) months of experience in a role requiring interaction with customers and fulfilling requests.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others, learn quickly, and communicate effectively.

Responsibilities

• Lead shift with craft and heart to provide a welcoming space for the community.
• Prepare and coach the preparation of beverages and food to standard recipes or customer customizations.
• Coordinate tasks of two or more employees to maintain smooth store operations.
• Maintain store safety, cash handling, and adherence to operating policies.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail environment knowledge

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead the team in a welcoming coffeehouse environment in Escanaba, MI. You will ensure quality beverages and food, handle cash, and uphold store policies while fostering connection with customers.

The role emphasizes teamwork, strong communication, and the ability to guide colleagues during busy periods, with a focus on growth and a supportive benefits program.