Shift Lead – Craft Coffee & Team Coach

Starbucks Corp.; San Jose (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

Starbucks Coffee Company is seeking a shift supervisor in San Jose to lead store operations with craft and heart, ensuring a welcoming space for the community. The role focuses on coaching staff, maintaining quality and safety, and delivering exceptional customer experiences.

Applicants should have at least 6 months in customer-facing roles and in delegating tasks, with the ability to adapt to flexible hours and fast-paced environments. Comprehensive benefits are provided.

Qualifications

• Regular and consistent attendance and punctuality required.
• Flexible hours including early mornings, evenings, weekends, nights or holidays.
• Adhere to store policies, ensure quality beverages/food and cash handling.
• Minimum 6 months experience in customer-facing roles.
• Minimum 6 months experience delegating tasks to others.
• Prepare beverages/food to standard recipes or customer modifications.

Skills

Direct the work of others

Effective oral communication

Strong interpersonal skills

Teamwork

Customer service

Learn quickly

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor in San Jose to lead store operations with craft and heart, ensuring a welcoming space for the community. The role focuses on coaching staff, maintaining quality and safety, and delivering exceptional customer experiences.

Applicants should have at least 6 months in customer-facing roles and in delegating tasks, with the ability to adapt to flexible hours and fast-paced environments. Comprehensive benefits are provided.