Shift Lead - Craft Coffee & Team Mentor

Starbucks Corp.; New York (NY); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage

401(k) with employer match

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily operations and ensure a welcoming, high-quality experience for customers. You will coach partners, manage beverage and food preparation to standard recipes, and drive strong teamwork in a fast-paced environment.

This role emphasizes hospitality, safety, and operational excellence, with opportunities for growth, competitive benefits, and a supportive store culture in New York.

Qualifications

• Six months of experience in a customer-facing role.
• Prepare and coach beverage/food preparation to standard recipes.
• Ability to delegate tasks to two or more employees.

Responsibilities

• Lead the team to deliver high-quality beverages and food.
• Maintain store safety, security and policy adherence.
• Ensure consistent customer service and cash handling accuracy.

Skills

Customer service

Communication skills

Team leadership

Multitasking

Cash handling

Retail environment knowledge

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily operations and ensure a welcoming, high-quality experience for customers. You will coach partners, manage beverage and food preparation to standard recipes, and drive strong teamwork in a fast-paced environment.

This role emphasizes hospitality, safety, and operational excellence, with opportunities for growth, competitive benefits, and a supportive store culture in New York.