Shift Lead: Craft Coffee & Customer Connection

Starbucks Corp.; Latham (NY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Tuition coverage

401(k) match

Stock options

Quarterly bonus

Paid time off

Backup care

Disability insurance

Life insurance

Job summary

Starbucks Coffee Company in New York seeks a Shift Supervisor to lead daily store operations with craft and heart. You will ensure quality beverages, manage a small team, and uphold standards while delivering warm, welcoming service to the community.

Prepare to coach teammates, handle cash and safety, and adapt to flexible hours including early mornings and weekends. Starbucks offers extensive benefits and growth opportunities for partners.

Qualifications

• Six months of customer-facing experience.
• Experience delegating tasks to others.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Maintain attendance and punctuality.
• Follow store policies and safety standards.

Responsibilities

• Lead shift operations to ensure quality beverages and foods.
• Provide excellent customer service and resolve concerns.
• Handle cash and maintain store safety and security.
• Coach teammates and delegate tasks to two or more employees.
• Ensure consistency with recipes and standards.

Skills

Direct the work

Communication skills

Teamwork

Interpersonal skills

Retail knowledge

Customer service

Relationship building

Job description

Starbucks Coffee Company in New York seeks a Shift Supervisor to lead daily store operations with craft and heart. You will ensure quality beverages, manage a small team, and uphold standards while delivering warm, welcoming service to the community.

Prepare to coach teammates, handle cash and safety, and adapt to flexible hours including early mornings and weekends. Starbucks offers extensive benefits and growth opportunities for partners.