Shift Lead: Craft Coffee, Lead with Heart & Flexible Hours

Starbucks Corp.; Chino (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Tuition coverage

Paid parental leave

Vacation and sick time

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a cafe team, crafting quality beverages and ensuring a welcoming space for customers. You will coach peers, manage operations, and uphold store standards while delivering excellent service.

The role requires flexibility in hours and strong interpersonal skills to connect with the community and maintain safe, efficient store operations.

Qualifications

• Regular attendance and punctuality.
• Flexibility to work early mornings, evenings, weekends, nights, and holidays.
• Maintain store policies; ensure quality beverages/food, cash handling, and safety.
• Six months of customer-facing experience.
• Six months of delegating tasks to two or more teammates.

Responsibilities

• Lead front-of-house shifts with craft and heart.
• Coach team to prepare beverages/food to standard recipes, including modifications.
• Ensure customer requests are fulfilled and service remains welcoming.

Skills

Directs work

Customer service

Flexible schedule

Communication

Team leadership

Retail knowledge

Interpersonal skills

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a cafe team, crafting quality beverages and ensuring a welcoming space for customers. You will coach peers, manage operations, and uphold store standards while delivering excellent service.

The role requires flexibility in hours and strong interpersonal skills to connect with the community and maintain safe, efficient store operations.