Shift Lead: Craft Coffee, Lead a Welcoming Crew

Starbucks Corp.; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Tuition coverage

401(k) match

Paid vacation

Bean Stock equity program

Quarterly bonus opportunity

Disability benefits

Education opportunities

Job summary

Starbucks Coffee Company in Phoenix seeks a dedicated Shift Supervisor to lead daily operations and ensure high standards for beverages and customer experience. You will coach team members, manage shifts, and uphold store policies while maintaining a welcoming, fast-paced environment.

The role emphasizes teamwork, strong communication, and the ability to adapt to flexible hours, including mornings, evenings, weekends, and holidays. Comprehensive benefits and growth opportunities are provided.

Qualifications

• Direct the work of others
• Learn quickly
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

Responsibilities

• Lead shop operations to ensure quality beverages and food products
• Coach and delegate tasks to teammates
• Maintain store policies, cash handling, and safety standards
• Provide excellent customer service and meet customer requests

Skills

Direct work of others

Learn quickly

Oral communication

Retail environment

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Phoenix seeks a dedicated Shift Supervisor to lead daily operations and ensure high standards for beverages and customer experience. You will coach team members, manage shifts, and uphold store policies while maintaining a welcoming, fast-paced environment.

The role emphasizes teamwork, strong communication, and the ability to adapt to flexible hours, including mornings, evenings, weekends, and holidays. Comprehensive benefits and growth opportunities are provided.