Shift Supervisor: Lead Craft Coffee & Team

Starbucks Corp.; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Parental leave

Vacation policy

401(k) with employer match

Employee stock program (Bean Stock)

Bonus opportunities

Tuition coverage through Starbucks APS

Backup care

DACA reimbursement

Job summary

Starbucks Coffee Company in Phoenix seeks a shift supervisor to lead with craft and heart, ensuring a welcoming community space and high-quality beverages and food. You will coach teammates, delegate tasks, and uphold store policies while delivering outstanding service.

The role emphasizes reliability, adaptability to varied hours, and strong communication to empower a positive customer experience and team success.

Qualifications

• Maintain regular attendance and punctuality.
• Available to work early mornings, nights, weekends, and holidays.
• Meet store policies, quality beverages/food, cash handling, and safety standards.
• Six months interacting with customers and fulfilling requests.
• Prepare and coach recipe-compliant beverages/food; handle modifications.
• At least six months of delegating tasks to others.

Responsibilities

• Direct the work of others and coordinate tasks within the team.
• Lead with strong communication and interpersonal skills.
• Ensure the store environment supports a welcoming experience for customers.
• Maintain knowledge of retail operations and safety standards.

Skills

Attendance & punctuality

Flexible hours

Policy & standards knowledge

Customer interaction

Delegation

Food & beverage prep

Directing others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Phoenix seeks a shift supervisor to lead with craft and heart, ensuring a welcoming community space and high-quality beverages and food. You will coach teammates, delegate tasks, and uphold store policies while delivering outstanding service.

The role emphasizes reliability, adaptability to varied hours, and strong communication to empower a positive customer experience and team success.