Shift Supervisor: Lead Craft Coffee & Team

Starbucks Corp.

Phoenix (AZ)

On-site

USD 21,000 - 28,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability coverage
Parental leave
Vacation policy
401(k) with employer match
Employee stock program (Bean Stock)
Bonus opportunities
Tuition coverage through Starbucks APS
Backup care
DACA reimbursement

Job summary

Starbucks Coffee Company in Phoenix seeks a shift supervisor to lead with craft and heart, ensuring a welcoming community space and high-quality beverages and food. You will coach teammates, delegate tasks, and uphold store policies while delivering outstanding service.

The role emphasizes reliability, adaptability to varied hours, and strong communication to empower a positive customer experience and team success.

Qualifications

  • Maintain regular attendance and punctuality.
  • Available to work early mornings, nights, weekends, and holidays.
  • Meet store policies, quality beverages/food, cash handling, and safety standards.
  • Six months interacting with customers and fulfilling requests.
  • Prepare and coach recipe-compliant beverages/food; handle modifications.
  • At least six months of delegating tasks to others.

Responsibilities

  • Direct the work of others and coordinate tasks within the team.
  • Lead with strong communication and interpersonal skills.
  • Ensure the store environment supports a welcoming experience for customers.
  • Maintain knowledge of retail operations and safety standards.

Skills

Attendance & punctuality
Flexible hours
Policy & standards knowledge
Customer interaction
Delegation
Food & beverage prep
Directing others
Learn quickly
Oral communication
Retail knowledge
Interpersonal skills
Teamwork
Relationship building

Job description

Starbucks Coffee Company in Phoenix seeks a shift supervisor to lead with craft and heart, ensuring a welcoming community space and high-quality beverages and food. You will coach teammates, delegate tasks, and uphold store policies while delivering outstanding service.

The role emphasizes reliability, adaptability to varied hours, and strong communication to empower a positive customer experience and team success.

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