Shift Lead — Craft Coffee, Lead a Caring Team

Starbucks Corp.; Laguna Niguel (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical and dental insurance

Paid vacation

401(k) retirement plan

Tuition assistance

Job summary

Starbucks Coffee Company in Laguna Niguel, CA is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community and ensuring every cup meets our standards.

You will coach teammates, delegate tasks, maintain quality beverages and food, and uphold store safety and policies while working flexible hours including mornings, evenings, weekends, and holidays. This role offers growth through developmental experiences and a comprehensive benefits package.

Qualifications

• Attendances and punctuality required.
• Flexible hours including mornings, evenings, weekends, holidays.
• Adhere to store policies and standards, cash handling and safety.
• 6+ months customer-facing experience.
• 6+ months experience delegating tasks to two+ employees.

Responsibilities

• Lead with craft and heart to create a welcoming space.
• Prepare beverages/food to standard recipes or customer customizations.
• Coach and delegate tasks to team members.
• Uphold store safety, cleanliness, and policy compliance.

Skills

Customer service

Leadership

Communication

Retail knowledge

Teamwork

Food & beverage prep

Tools

POS / cash handling

Job description

Starbucks Coffee Company in Laguna Niguel, CA is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community and ensuring every cup meets our standards.

You will coach teammates, delegate tasks, maintain quality beverages and food, and uphold store safety and policies while working flexible hours including mornings, evenings, weekends, and holidays. This role offers growth through developmental experiences and a comprehensive benefits package.