Shift Supervisor — Craft Coffee Leader & Team Coach

Starbucks Corp.; Laguna Woods (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

Paid parental leave

Tuition coverage

401(k) match

Stock program

Quarterly bonus

Emergency savings

Backup care

DACA reimbursement

Job summary

Starbucks Corp. in Laguna Woods, California, seeks a shift supervisor to lead with craft and heart, ensuring every guest enjoys a welcoming and high-quality experience. You will coach partners, manage duties, and uphold safety and store standards while driving teamwork and customer satisfaction.

The role emphasizes hands-on leadership, effective communication, and flexibility to meet store needs, including weekends and holidays. Benefits are highlighted in the full posting.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to delegate tasks to others and coordinate two or more employees.
• Strong oral communication and interpersonal skills.
• Ability to work as part of a team and build relationships.
• Knowledge of the retail environment and store safety.

Responsibilities

• Lead with craft and heart to make Starbucks a welcoming space for the community.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Ensure quality beverages and food products and maintain store safety and security.
• Direct and support team members to meet store policies and standards.

Skills

Customer service

Leadership

Communication

Teamwork

Retail knowledge

Job description

Starbucks Corp. in Laguna Woods, California, seeks a shift supervisor to lead with craft and heart, ensuring every guest enjoys a welcoming and high-quality experience. You will coach partners, manage duties, and uphold safety and store standards while driving teamwork and customer satisfaction.

The role emphasizes hands-on leadership, effective communication, and flexibility to meet store needs, including weekends and holidays. Benefits are highlighted in the full posting.