Lead Shift Supervisor, Craft Coffeehouse

Starbucks Corp.; Newport Beach (CA); On-site; USD 52,000 - 60,000; Full time

Job summary

Starbucks Corp. in Newport Beach, CA is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community and brightening customers' days.

You will ensure quality beverages and food, help coach the team, and maintain store safety and policy compliance while delivering exceptional service. This role offers growth opportunities, paid time off, and a comprehensive benefits package for eligible partners.

Qualifications

• Six months of experience interacting with customers to fulfill requests.
• Six months of experience delegating tasks to others or coordinating two or more employees.
• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Responsibilities

• Lead with craft and heart to maintain a welcoming coffeehouse.
• Provide quality beverages and food products.
• Ensure cash handling, store safety and security in line with policies.
• Coach and delegate tasks to team members.

Skills

Customer service

Cash handling

Team leadership

Communication

Interpersonal skills

Job description

Starbucks Corp. in Newport Beach, CA is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community and brightening customers' days.

You will ensure quality beverages and food, help coach the team, and maintain store safety and policy compliance while delivering exceptional service. This role offers growth opportunities, paid time off, and a comprehensive benefits package for eligible partners.