Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Newport Beach (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) with employer match

Tuition coverage

Job summary

Starbucks Corp. in Newport Beach, CA seeks a shift supervisor who leads with craft and heart to create a welcoming coffeehouse experience. You will guide a small team, ensure quality beverages and foods, and maintain store safety and smooth operations throughout busy shifts.

You’ll be responsible for training and coaching teammates, handling customer requests with warmth, and upholding store standards. The role offers comprehensive benefits and opportunities for growth within a global brand.

Qualifications

• Attend regularly and punctually to duties.
• Flexibility to work early mornings, evenings, weekends, nights, and holidays.
• Six months of customer-facing experience.
• Prepare and coach food and beverages to standard recipes or customer requests.
• Delegate tasks to two or more employees.
• Direct the work of others and coordinate team efforts.
• Strong communication and interpersonal skills.
• Knowledge of the retail environment and teamwork.

Responsibilities

• Lead daily shift activities to ensure quality beverages and food.
• Direct and coordinate tasks for two or more employees.
• Provide friendly customer service and resolve issues during shifts.
• Uphold store policies, safety, and security standards.

Job description

Starbucks Corp. in Newport Beach, CA seeks a shift supervisor who leads with craft and heart to create a welcoming coffeehouse experience. You will guide a small team, ensure quality beverages and foods, and maintain store safety and smooth operations throughout busy shifts.

You’ll be responsible for training and coaching teammates, handling customer requests with warmth, and upholding store standards. The role offers comprehensive benefits and opportunities for growth within a global brand.