Shift Lead - Craft Coffee, Elevate Guest Experience

Starbucks Corp.; Newport Beach (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Coffee Company in Newport Beach, California, is looking for a Shift Supervisor to lead our coffeehouse with craft and heart. You will mentor teammates, ensure quality beverages and food, and create a welcoming space for the community.

This role requires six months of customer-facing experience and the ability to delegate tasks to others. We offer extensive benefits and a path for growth within the company.

Qualifications

• Maintain regular attendance and punctuality, with or without accommodation.
• Available for flexible hours, including early mornings, evenings, weekends, nights and holidays.
• Follow store policies ensuring quality beverages and food, cash handling and safety.
• Six months of customer-facing experience.
• Six months of experience delegating tasks to others.

Responsibilities

• Lead shift operations, ensuring quality beverages and food to standard.
• Direct and coach team members to complete tasks efficiently.
• Maintain store safety and cash handling during shifts.
• Provide exceptional guest service and resolve issues quickly.

Skills

Direct others

Learn quickly

Communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Newport Beach, California, is looking for a Shift Supervisor to lead our coffeehouse with craft and heart. You will mentor teammates, ensure quality beverages and food, and create a welcoming space for the community.

This role requires six months of customer-facing experience and the ability to delegate tasks to others. We offer extensive benefits and a path for growth within the company.