Shift Supervisor: Craft Coffee & Team Leadership

Starbucks Corp.; Long Beach (CA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) with employer match

Tuition coverage

Paid vacation and holidays

Job summary

Starbucks Coffee Company in Long Beach, CA is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space and high-quality beverages and food. You will coach a small team, delegate tasks and uphold store safety and standards. This role emphasizes customer service, teamwork, and rapid learning to ensure every guest leaves satisfied.

As a partner, you’ll access comprehensive benefits and growth opportunities, with pay aligned to geographic location and experience.

Qualifications

• Six (6) months of experience interacting with and fulfilling customers' requests
• At least six (6) months of experience delegating tasks to two or more employees
• Prepare beverages/food to standard recipes or customized for customers
• Availability for flexible hours including early mornings, evenings, weekends, and holidays

Responsibilities

• Direct the work of others on shift
• Coach and supervise two or more employees
• Maintain quality beverages and food products
• Uphold store policies, safety and security
• Provide excellent customer service and respond to customer requests

Skills

Direct the work

Effective communication

Teamwork

Customer service

Learn quickly

Interpersonal skills

Job description

Starbucks Coffee Company in Long Beach, CA is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space and high-quality beverages and food. You will coach a small team, delegate tasks and uphold store safety and standards. This role emphasizes customer service, teamwork, and rapid learning to ensure every guest leaves satisfied.

As a partner, you’ll access comprehensive benefits and growth opportunities, with pay aligned to geographic location and experience.