Shift Lead - Craft Coffee & Customer Experience

Starbucks Corp.; Scottsdale (AZ); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Health insurance

Short-term disability

Long-term disability

Paid parental leave

Paid vacation

401(k) with employer match

Tuition coverage (Starbucks College &

Job summary

Starbucks Coffee Company in Scottsdale, AZ is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise store operations, coach teammates, and uphold quality beverages and food to the highest standards while maintaining safety and cash handling accuracy.

This role requires 6 months of customer-interaction experience, the ability to work flexible hours including early mornings, evenings, weekends and holidays, and strong

Qualifications

• Six (6) months in a position requiring interaction with customers.
• Six (6) months experience delegating tasks to others.
• Availability for flexible hours including early mornings, evenings, weekends, nights and holidays.
• Knowledge of cash handling, store safety and security.
• Ability to coach food and beverage preparation to standard recipes.

Responsibilities

• Lead with craft and heart to maintain a welcoming coffeehouse.
• Prepare and coach beverages and food to standard recipes.
• Uphold quality beverages and food, store safety, and cash handling.
• Direct the work of team members and coordinate tasks of two or more employees.
• Provide excellent customer service and build strong relationships with the community.

Skills

Direct the work of others

Learn quickly

Oral communication

Teamwork

Interpersonal skills

Retail environment knowledge

Build relationships

Job description

Starbucks Coffee Company in Scottsdale, AZ is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise store operations, coach teammates, and uphold quality beverages and food to the highest standards while maintaining safety and cash handling accuracy.

This role requires 6 months of customer-interaction experience, the ability to work flexible hours including early mornings, evenings, weekends and holidays, and strong