Shift Lead - Craft Coffee, Community Impact

Starbucks Corp.; Orlando (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer match

Tuition coverage: Starbucks College AU

Paid vacation and sick time

Holiday pay and benefits

Job summary

Starbucks Coffee Company in Orlando, FL is seeking a Shift Supervisor who blends craft with care to keep our cafe welcoming and efficient. You will lead the team, ensure quality beverages and food to standard recipes, and coach associates to deliver warm service to every guest.

This role emphasizes teamwork, flexible scheduling, and a commitment to store safety and policy compliance. Join a program offering growth, comprehensive benefits, and opportunities to strengthen our community presence.

Qualifications

• Regular attendance and punctuality with or without accommodation.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Adhere to store policies; quality beverages/food; cash handling; safety with or without accommodations.
• Six months of experience in a role requiring constant customer interaction.
• Six months of experience delegating tasks to two or more employees.

Responsibilities

• Lead with craft and heart to create a welcoming space for customers and team.
• Provide quality beverages and food to standard recipes or customer specifications.
• Coach and delegate tasks to team members, coordinating two or more employees.
• Maintain store safety and security and adhere to policies and procedures.
• Contribute to a positive, inclusive store culture through teamwork and service.

Skills

Directing others

Customer service

Communication

Retail knowledge

Teamwork

Job description

Starbucks Coffee Company in Orlando, FL is seeking a Shift Supervisor who blends craft with care to keep our cafe welcoming and efficient. You will lead the team, ensure quality beverages and food to standard recipes, and coach associates to deliver warm service to every guest.

This role emphasizes teamwork, flexible scheduling, and a commitment to store safety and policy compliance. Join a program offering growth, comprehensive benefits, and opportunities to strengthen our community presence.