Shift Lead - Craft Coffee & Community Experience

Starbucks Corp.; Virginia Beach (VA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation

Parental leave

Job summary

Starbucks Coffee Company seeks a Shift Supervisor to lead the front-line team, ensuring quality beverages and friendly customer service. You will coach teammates, manage shift operations, and uphold store policies with a focus on safety and hospitality.

Role requires available flexible hours and prior customer-facing experience. Comprehensive benefits and growth opportunities are provided to partners across the company.

Qualifications

• Attend consistently and on time, with or without accommodation.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Follow store policies to ensure quality beverages and food, cash handling and safety.
• Six months in a role with customer interactions and fulfilling requests.
• Six months delegating tasks to two or more employees.

Responsibilities

• Direct the work of others during shifts.
• Coach and supervise teammates to meet standards for beverages and food.
• Maintain customer focus and respond quickly to needs.
• Ensure store policies, safety and security are followed.
• Foster a positive team environment and effective communication.

Skills

Customer service

Team leadership

Communication

Retail experience

Interpersonal skills

Teamwork

Job description

Starbucks Coffee Company seeks a Shift Supervisor to lead the front-line team, ensuring quality beverages and friendly customer service. You will coach teammates, manage shift operations, and uphold store policies with a focus on safety and hospitality.

Role requires available flexible hours and prior customer-facing experience. Comprehensive benefits and growth opportunities are provided to partners across the company.