Shift Lead: Craft Coffee & Community Experience

Starbucks; Shrewsbury (NJ); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Paid parental leave

Paid vacation

Job summary

Starbucks is seeking a Shift Supervisor to lead store operations with craft and heart in Shrewsbury, NJ. You will guide the team to deliver high-quality beverages and food while ensuring a welcoming space for customers and the community.

The role requires strong leadership, reliable attendance, and the ability to work flexible hours including mornings, evenings, weekends and holidays. You will learn and grow with industry-leading benefits and development opportunities.

Qualifications

• Ability to direct the work of others.
• Strong customer service and interpersonal skills.
• Effective oral communication and teamwork.
• Knowledge of the retail environment and store policies.
• Ability to learn quickly and adapt to changing demands.

Responsibilities

• Lead store operations and ensure a welcoming guest experience.
• Prepare and coach beverages/food to standard recipes and customer specifications.
• Delegate tasks and coordinate duties among team members.
• Safeguard cash handling, safety, and security policies.
• Maintain punctuality and consistent attendance.

Skills

Direct the work

Customer service

Team leadership

Effective communication

Retail knowledge

Relationship building

Job description

Starbucks is seeking a Shift Supervisor to lead store operations with craft and heart in Shrewsbury, NJ. You will guide the team to deliver high-quality beverages and food while ensuring a welcoming space for customers and the community.

The role requires strong leadership, reliable attendance, and the ability to work flexible hours including mornings, evenings, weekends and holidays. You will learn and grow with industry-leading benefits and development opportunities.