Shift Lead: Craft Coffee & Community Builder

Starbucks Corp.; Chicago (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead our store team with craft and heart, ensuring a welcoming space for the community. You will guide beverage and food preparation, coach partners, and model excellent customer service during busy shifts.

The role emphasizes teamwork, punctuality, and the ability to manage tasks across stations while maintaining store standards and safety. Benefits accompany this position as part of being a Starbucks partner.

Qualifications

• Six (6) months of experience interacting with customers and fulfilling requests.
• At least six (6) months of experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Lead shift operations with craft and heart to welcome customers.
• Maintain quality beverages and food products to standard recipes.
• Coach and prepare staff, delegating tasks during busy periods.
• Ensure store safety, cash handling, and adherence to policies.
• Foster a welcoming community space for customers.

Skills

Customer service

Cash handling

Team leadership

Food prep

Punctuality

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead our store team with craft and heart, ensuring a welcoming space for the community. You will guide beverage and food preparation, coach partners, and model excellent customer service during busy shifts.

The role emphasizes teamwork, punctuality, and the ability to manage tasks across stations while maintaining store standards and safety. Benefits accompany this position as part of being a Starbucks partner.