Shift Lead: Craft Coffee & Community Builder

Starbucks Corp.; Buckeye (AZ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage through Starbucks ACH

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming coffeehouse for the community. You will guide the team, coach beverage and food preparation, and ensure safety and store standards are upheld.

The role emphasizes customer service excellence, collaboration, and adherence to policies while supporting store operations and growth opportunities for partners.

Qualifications

• Six (6) months of experience in a customer-facing role.
• Prepare and coach the preparation of beverages/food to standard recipes.
• Ability to delegate tasks to other employees and coordinate two or more staff.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space for the community.
• Ensure quality beverages and food, cash handling, store safety and security per policy.
• Provide outstanding customer service and build relationships with team and customers.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Customer service experience

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming coffeehouse for the community. You will guide the team, coach beverage and food preparation, and ensure safety and store standards are upheld.

The role emphasizes customer service excellence, collaboration, and adherence to policies while supporting store operations and growth opportunities for partners.