Shift Lead - Craft Coffee & Community Builder

Starbucks; Ardmore (PA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance (basic & supplemental)

401(k) with employer match

Stock program (Bean Stock)

Tuition coverage via Starbucks College

Paid vacation and sick time

Backup care

Job summary

Starbucks Ardmore, PA is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide a team, ensure quality beverages and food, and uphold store standards while delivering exceptional customer experiences.

Ideal candidates have strong communication, team leadership, and the ability to coordinate tasks across shifts, with a focus on safety and customer satisfaction.

Qualifications

• Direct the work of others.
• Learn quickly and adapt to busy shifts.
• Excellent spoken communication and customer service.
• Knowledge of the retail environment.
• Strong interpersonal and teamwork abilities.
• Ability to build relationships with customers and teammates.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience.
• Oversee shift operations, ensuring quality beverages and food.
• Manage tasks among team members and coordinate work assignments.
• Uphold cash handling, safety, and store policies.
• Support staff development and coaching during shifts.

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Build relationships

Job description

Starbucks Ardmore, PA is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide a team, ensure quality beverages and food, and uphold store standards while delivering exceptional customer experiences.

Ideal candidates have strong communication, team leadership, and the ability to coordinate tasks across shifts, with a focus on safety and customer satisfaction.