Shift Lead - Craft Coffee & Community

Starbucks Corp.; Tempe (AZ); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition coverage

Paid time off

Job summary

Starbucks Coffee Company in Tempe, AZ is seeking a shift supervisor to lead a busy store and guide a small team to deliver exceptional service. You will oversee beverage and food preparation, uphold quality standards, and ensure a welcoming guest experience.

You will coach partners, enforce store policies, handle cash, and maintain a safe, productive work environment while supporting community connections and store goals.

Qualifications

• Direct work of others and delegate tasks.
• Ability to learn quickly in a fast-paced environment.
• Clear, effective verbal communication with customers and colleagues.
• Understanding of retail operations and customer service standards.
• Strong interpersonal skills and teamwork ability.
• Capacity to build relationships with customers and peers.
• Comfort handling cash and following store policies.

Responsibilities

• Lead store shifts and supervise team members to meet standards.
• Ensure quality beverages and food according to recipes.
• Maintain a welcoming, safe store environment and assist customers.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company in Tempe, AZ is seeking a shift supervisor to lead a busy store and guide a small team to deliver exceptional service. You will oversee beverage and food preparation, uphold quality standards, and ensure a welcoming guest experience.

You will coach partners, enforce store policies, handle cash, and maintain a safe, productive work environment while supporting community connections and store goals.