Shift Lead – Craft Coffee & Community

Starbucks Corp.; Carthage (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation

Sick time

401(k) plan

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach partners, coach beverage and food preparation to standard recipes, and maintain store safety and quality while delivering exceptional customer experiences.

As a partner, you gain access to comprehensive benefits and growth opportunities, with a focus on development, wellness, and work-life balance in a supportive environment.

Qualifications

• Six months of experience in a customer-facing role fulfilling customer requests.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Maintain regular attendance and punctuality with or without accommodation.
• Meet store policies and standards including quality beverages/food, cash handling, and safety.
• At least six months of experience delegating tasks to two or more employees.

Skills

Customer service

Leadership

Communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach partners, coach beverage and food preparation to standard recipes, and maintain store safety and quality while delivering exceptional customer experiences.

As a partner, you gain access to comprehensive benefits and growth opportunities, with a focus on development, wellness, and work-life balance in a supportive environment.