Shift Lead — Craft, Coach & Community Coffeehouse

Starbucks Corp.; Newport Beach (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Paid parental leave

401(k) with employer match

Stock program (Bean Stock)

Job summary

Starbucks Coffee Company in Newport Beach, CA is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise team members, coach performance, and uphold quality standards for beverages and food.

The role emphasizes reliable attendance, flexible hours, and the ability to delegate tasks. Starbucks offers comprehensive benefits, growth opportunities, and a supportive environment to develop leadership skills within a global coffee culture.

Qualifications

• Six (6) months of experience in a position requiring constant interaction with customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Delegating tasks to others and coordinating two or more employees.

Responsibilities

• Lead store operations and ensure quality beverages and food.
• Direct and coach team members to deliver excellent customer service.
• Maintain store safety, cash handling, and adherence to policies.

Skills

Customer service

Food & beverage prep

Team leadership

Communication skills

Retail knowledge

Interpersonal skills

Team player

Tools

Cash handling

Job description

Starbucks Coffee Company in Newport Beach, CA is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise team members, coach performance, and uphold quality standards for beverages and food.

The role emphasizes reliable attendance, flexible hours, and the ability to delegate tasks. Starbucks offers comprehensive benefits, growth opportunities, and a supportive environment to develop leadership skills within a global coffee culture.