Shift Lead - Coffeehouse Craft & Team Growth

Starbucks Corp.; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Tuition coverage

Paid vacation

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily operations, coach team members, and ensure quality beverages and a welcoming store environment. The role emphasizes craft, heart, and customer connection within a community-focused Starbucks location.

Candidates should be able to manage flexible hours, delegate tasks, and maintain store standards while contributing to a positive guest experience and teamwork across shifts.

Qualifications

• Direct the work of others.
• Learn quickly and adapt to changes.
• Communicate clearly with customers and teammates.
• Understand retail environment basics and customer flow.
• Excellent interpersonal and teamwork abilities.
• Able to collaborate with coworkers and support shift goals.
• Build positive relationships with customers and teammates.

Responsibilities

• Lead shift operations with craft and heart.
• Ensure quality beverages and food per standards.
• Coach and delegate tasks to team members.
• Maintain attendance, punctuality, and policy compliance.
• Handle cash and store safety responsibilities.
• Provide customer service and problem resolution.

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily operations, coach team members, and ensure quality beverages and a welcoming store environment. The role emphasizes craft, heart, and customer connection within a community-focused Starbucks location.

Candidates should be able to manage flexible hours, delegate tasks, and maintain store standards while contributing to a positive guest experience and teamwork across shifts.