Shift Lead: Coffee Ops & Team Captain

7 Brew; Memphis (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A coffee beverage company in Memphis is seeking a dedicated Shift Lead to oversee shift operations and guide the team in delivering excellent service. Responsibilities include managing crew dynamics, ensuring product quality, and maintaining operational flow during busy hours. The ideal candidate will be proactive, adaptable to challenges, and possess strong leadership skills. A flexible schedule is required, including early mornings and weekends.

Qualifications

• Ability to create genuine interactions.
• Experience with hot beverages and dairy products.
• Physical stamina for long shifts.

Responsibilities

• Manage operations during the shift.
• Lead and direct crew based on daily demands.
• Ensure drink quality and customer interaction.
• Delegate duties effectively to maintain productivity.
• Communicate promptly with management about issues.

Skills

Creating uplifting interactions

Working quickly with hot water and coffee

Ability to work outside in all conditions

Lifting up to 50lbs

Standing for extended periods

Using a utility knife safely

Job description

A coffee beverage company in Memphis is seeking a dedicated Shift Lead to oversee shift operations and guide the team in delivering excellent service. Responsibilities include managing crew dynamics, ensuring product quality, and maintaining operational flow during busy hours. The ideal candidate will be proactive, adaptable to challenges, and possess strong leadership skills. A flexible schedule is required, including early mornings and weekends.