Shift Lead - Coffee & Guest Experience

Groundwork Coffee; Santa Monica (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Groundwork Coffee in Santa Monica is seeking a Shift Lead who performs all barista duties while helping create a welcoming store environment for guests and teammates. This role promotes healthy team dynamics and applies shift planning to ensure excellent hospitality.

Ideal candidates have 2 years of barista experience, strong English communication, and a valid ServSafe certification. This position contributes to store operations and guest satisfaction daily.

Qualifications

• ServSafe certification and English fluency required.
• 2 years of barista experience.
• Ability to perform math and operate POS accurately.

Responsibilities

• Open and close the store.
• Maintain a safe, clean, and organized store environment.
• Handle cash with accuracy and follow proper procedures.
• Communicate store needs to supervisor and team.
• Coach and provide feedback to staff for service quality.

Skills

ServSafe certified

Barista experience

Mathematical ability

Computer skills

English fluency

Data analysis basics

Education

ServSafe certification

Tools

POS system

Retail software

Job description

Groundwork Coffee in Santa Monica is seeking a Shift Lead who performs all barista duties while helping create a welcoming store environment for guests and teammates. This role promotes healthy team dynamics and applies shift planning to ensure excellent hospitality.

Ideal candidates have 2 years of barista experience, strong English communication, and a valid ServSafe certification. This position contributes to store operations and guest satisfaction daily.