Shift Lead: Coffee Craft & Team Growth

Starbucks Corp.; Richlands (NC); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

401(k) with company match

Tuition assistance

Job summary

Starbucks Coffee Company in Richlands, NC is seeking a shift supervisor to lead daily operations and ensure a welcoming space for the community. You will guide beverage and food preparation, maintain quality standards, and coach teammates to deliver exceptional customer experiences.

The role emphasizes teamwork, quick learning, and strong communication as you direct tasks, uphold store safety, and contribute to a positive, efficient store environment.

Qualifications

• Six months of experience interacting with customers in a fast-paced setting.
• Six months of experience delegating tasks to two or more teammates.
• Ability to coach beverage and food preparation to standard recipes.
• Ability to direct the work of others and learn quickly.
• Strong oral communication, teamwork, and relationship-building skills.
• Knowledge of the retail environment and store safety policies.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience.
• Oversee daily shift operations, ensuring quality beverages and food.
• Coach teammates to follow recipes, portioning, and safety standards.
• Direct staff, coordinate tasks, and maintain store cleanliness and safety.

Skills

Customer service

Food & beverage prep

Delegation

Team leadership

Communication

Interpersonal skills

Job description

Starbucks Coffee Company in Richlands, NC is seeking a shift supervisor to lead daily operations and ensure a welcoming space for the community. You will guide beverage and food preparation, maintain quality standards, and coach teammates to deliver exceptional customer experiences.

The role emphasizes teamwork, quick learning, and strong communication as you direct tasks, uphold store safety, and contribute to a positive, efficient store environment.