Shift Lead: Coffee Craft & Community Impact

Starbucks Corp.; Cleveland (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition reimbursement

Paid vacation

Sick time

Holiday pay

Stock program

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead daily store operations, ensuring high-quality beverages and food, and delivering exceptional customer experiences. You will coach team members and coordinate tasks to maintain efficiency and a welcoming environment for the community.

Join a team that values growth, comprehensive benefits, and a path to advancement through hands-on development and industry-leading programs.

Qualifications

• Six months of experience in customer-facing roles.
• Flexible hours including mornings, evenings, weekends, holidays.
• Ability to coach and delegate tasks to a small team.

Responsibilities

• Prepare and serve beverages and food to standard recipes or customer customizations.
• Provide high-quality customer service and engage with customers.
• Delegate tasks to team members and coordinate shifts.
• Maintain store safety, cash handling, and adherence to policies.

Skills

Customer service experience

Leadership / delegation

Communication skills

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead daily store operations, ensuring high-quality beverages and food, and delivering exceptional customer experiences. You will coach team members and coordinate tasks to maintain efficiency and a welcoming environment for the community.

Join a team that values growth, comprehensive benefits, and a path to advancement through hands-on development and industry-leading programs.