Shift Lead: Coach Team in Fast-Paced Cafe

Tim Hortons; Gates Center (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Quarterly Bonus

Flexible schedules

Paid time off

Benefits vary by location

Job summary

Tim Hortons in Gates Center, NY is seeking an Hourly Shift Coordinator to lead the shift, coach team members, and ensure smooth operations with strong guest service. You will work closely with managers to guide floor activities and maintain standards during busy periods.

Ideal candidates bring restaurant or retail experience, a people-first attitude, and a focus on creating welcoming guest experiences. Growth opportunities and benefits are offered depending on location.

Qualifications

• 18+ years of age with a High School Diploma or GED

Responsibilities

• Support the shift by guiding Team Members to deliver fast, friendly, and accurate service in clean surroundings.
• Lead the team on the floor by coaching, encouraging, and helping Team Members build confidence and skills.
• Keep operations running smoothly by following cash controls, completing inventory checks, and receiving deliveries.
• Uphold Tim Hortons standards by leading by example and stepping in where needed to support the team.

Skills

Leadership

Communication

Team management

Coaching

Problem solving

Education

High School Diploma or GED

Job description

Tim Hortons in Gates Center, NY is seeking an Hourly Shift Coordinator to lead the shift, coach team members, and ensure smooth operations with strong guest service. You will work closely with managers to guide floor activities and maintain standards during busy periods.

Ideal candidates bring restaurant or retail experience, a people-first attitude, and a focus on creating welcoming guest experiences. Growth opportunities and benefits are offered depending on location.