Shift Lead: Coach Team, Drive Guest Satisfaction

Taco Bell Corp.; Goddard (KS); On-site; USD 17,000 - 21,000; Full time

Job summary

Taco Bell Corp. is seeking a proactive Shift Lead in Goddard, Kansas to drive daily operations.

You’ll lead shifts with energy, coach Team Members, resolve customer concerns, and partner with the GM on initiatives to advance restaurant performance. Key duties include ensuring MIC routines, supervising completion of Shift Excellence tasks, safeguarding food safety and accuracy, and managing labor and inventory under cash controls.

Qualifications

• 1 year of restaurant/retail experience
• Must be at least 18 years of age
• Ability to move up to 45 lbs
• Excellent communication and leadership skills
• Cash handling, inventory and labor policy adherence

Responsibilities

• Lead shifts with energy and coach team members
• Resolve customer concerns and ensure guest satisfaction
• Oversee Shift Excellence tasks and MIC routines
• Support GM with training and performance feedback
• Assist in screening team members and managing labor and inventory
• Ensure food safety, quality, and accurate order preparation
• Uphold health and safety standards and Taco Bell culture

Skills

Restaurant experience

Leadership

Customer service

Cash handling

Communication

Job description

Taco Bell Corp. is seeking a proactive Shift Lead in Goddard, Kansas to drive daily operations.

You’ll lead shifts with energy, coach Team Members, resolve customer concerns, and partner with the GM on initiatives to advance restaurant performance. Key duties include ensuring MIC routines, supervising completion of Shift Excellence tasks, safeguarding food safety and accuracy, and managing labor and inventory under cash controls.