Shift Lead: Coach Great Customer Service & Food Quality

13167 Coral Springs Jersey Mike's; Florida; On-site; USD 28,000 - 40,000; Full time

Job summary

Jersey Mike’s in Coral Springs, Florida, is seeking a Shift Leader to manage restaurant operations, ensuring excellent customer service and high-quality food. The ideal candidate will have at least one year of experience in a quick-service environment, be 18 or older to operate kitchen equipment, and possess a Serve Safe Certification. Responsibilities include coaching staff, maintaining cleanliness, and participating in local marketing initiatives. This role supports career development while fostering a fast-paced, team-driven atmosphere.

Qualifications

• 1 year of quick-service restaurant experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification – Food Handler.

Responsibilities

• Coach staff to ensure amazing customer service.
• Produce high-quality food that meets standards.
• Maintain cleanliness and proper sanitation practices.

Skills

Customer service

Food quality management

Team leadership

Communication

Multitasking

Education

High school degree or equivalent

Tools

Slicer

Job description

Jersey Mike’s in Coral Springs, Florida, is seeking a Shift Leader to manage restaurant operations, ensuring excellent customer service and high-quality food. The ideal candidate will have at least one year of experience in a quick-service environment, be 18 or older to operate kitchen equipment, and possess a Serve Safe Certification. Responsibilities include coaching staff, maintaining cleanliness, and participating in local marketing initiatives. This role supports career development while fostering a fast-paced, team-driven atmosphere.