Shift Lead — Cafe Hospitality Leader (Full-Time)

ALFRED COFFEE; Beverly Hills (CA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Free shift drinks

Employee discounts

401(k) eligibility

Paid time off accruals

Therapy Membership Reimbursement

Job summary

Alfred Coffee is seeking a Full-Time Shift Lead in Beverly Hills to support daily cafe operations and lead the team through busy shifts. You will help set the floor tone, uphold hospitality standards, and drive consistent service quality.

Reports to the Cafe Manager as a non-exempt role. The position includes tips, a wage structure around $23.50–$28.50/hr with a base of $19.42/hr, and opportunities for growth with the Alfred team.

Qualifications

• Experience in cafe, coffee, or restaurant environments preferred but not required.
• Passion for hospitality and delivering exceptional guest experiences.
• Strong communication, leadership, and interpersonal skills.
• Ability to thrive in a fast-paced, team‑oriented setting under pressure.
• Positive attitude, strong work ethic, and willingness to learn and grow.
• Reliable attendance with a minimum three shifts per week; full-time >= 30 hours/week.

Responsibilities

• Lead by example in delivering exceptional hospitality and uphold Alfred service standards.
• Provide confident, solutions-oriented leadership during shifts for smooth cafe operations.
• Create a welcoming environment for guests and model customer engagement.
• Address guest questions and concerns in line with Alfred Hospitality standards.
• Maintain knowledge of cafe offerings and support team development.
• Assist management with staffing, floor coverage, and shift flow decisions.
• Delegate tasks effectively and ensure accuracy and efficiency.
• Support performance accountability and policy adherence with management.
• Oversee daily cafe operations to ensure quality, consistency, and cleanliness.
• Manage register operations, cash handling, and tip distribution.
• Ensure health, safety, sanitation, and HACCP standards are met.

Skills

Leadership

Communication

Teamwork

Reliability

Hospitality

Job description

Alfred Coffee is seeking a Full-Time Shift Lead in Beverly Hills to support daily cafe operations and lead the team through busy shifts. You will help set the floor tone, uphold hospitality standards, and drive consistent service quality.

Reports to the Cafe Manager as a non-exempt role. The position includes tips, a wage structure around $23.50–$28.50/hr with a base of $19.42/hr, and opportunities for growth with the Alfred team.