Shift Lead: Brand Leader & Operational Coach

Flame Broiler; Tustin (CA); On-site; USD 36,000 - 54,000; Full time

Job summary

The Flame Broiler is seeking a Shift Lead to support restaurant operations in Tustin, CA. You will supervise team members, communicate company standards, and help drive sales during assigned shifts. You will ensure cash handling procedures, safety compliance, training delivery, and effective handovers to the next shift.

Excellent guest service and problem-solving are essential. Under supervision of the General Manager, the Shift Lead coordinates inventory, reports performance metrics, and helps

Qualifications

• Leadership required to supervise team across shifts.
• Strong customer service and guest interaction abilities.
• Cash handling procedures and financial accountability.
• Experience with inventory management and daily stock checks.
• Ability to coordinate shift tasks and communicate clearly.

Responsibilities

• Lead and supervise restaurant team during assigned shifts.
• Monitor store revenue and report sales to supervisors.
• Execute cash handling procedures and safeguard assets.
• Provide training and onboarding support for new team members.
• Communicate promotions and sales initiatives during shifts.
• Oversee safety, security, and compliance with company policies.
• Handover shift responsibilities to the next shift and document issues.
• Address guest complaints promptly and professionally.
• Assist with inventory management and waste control as needed.

Skills

Leadership

Customer service

Cash handling

Inventory management

Shift coordination

Training

Job description

The Flame Broiler is seeking a Shift Lead to support restaurant operations in Tustin, CA. You will supervise team members, communicate company standards, and help drive sales during assigned shifts. You will ensure cash handling procedures, safety compliance, training delivery, and effective handovers to the next shift.

Excellent guest service and problem-solving are essential. Under supervision of the General Manager, the Shift Lead coordinates inventory, reports performance metrics, and helps