Brand-First Shift Lead: Ops, Training & Team Leadership

Flame Broiler; Costa Mesa (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Flame Broiler is seeking a Shift Lead to supervise team members and uphold brand standards during the assigned shift. You will execute operational procedures under the General Manager and Assistant General Manager, ensuring safety, accuracy, and service quality.

The role requires coaching staff, managing cash handling, and communicating promotions and changes to the team. You will report shifts and assist with inventory and training as needed.

Qualifications

• Experience leading a team and ensuring execution of procedures.
• Ability to train and coach team members, including new hires.
• Strong problem solving and guest service skills.

Responsibilities

• Lead shift and supervise team members during assigned hours.
• Communicate sales initiatives and policies to staff.
• Ensure cash handling procedures are followed and accurate.
• Maintain safety, cleanliness, and compliance with company standards.
• Coordinate with supervisors for shift handovers and reporting.

Skills

Leadership

Communication

Cash handling

Training

Job description

Flame Broiler is seeking a Shift Lead to supervise team members and uphold brand standards during the assigned shift. You will execute operational procedures under the General Manager and Assistant General Manager, ensuring safety, accuracy, and service quality.

The role requires coaching staff, managing cash handling, and communicating promotions and changes to the team. You will report shifts and assist with inventory and training as needed.