Shift Lead: Restaurant Team Leader & Operations Coach

The Flame Broiler, Inc.; Fullerton (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

The Flame Broiler, Inc. in Fullerton, CA is seeking a dedicated Shift Lead to support daily operations and uphold brand standards. Under the supervision of the General Manager and Assistant GM, you will lead team members, ensure safety, and drive guest satisfaction across shifts.

You will monitor cash handling, assist with inventory, coach staff, and communicate promotions and operational plans to the team. This role requires strong leadership, reliability, and a customer-first mindset.

Qualifications

• Provides shift leadership and ensures staff perform tasks to standard.
• Delivers training to team members and certifies competency.
• Coaches employees to meet performance expectations.
• Handles guest issues professionally and promptly.

Responsibilities

• Achieves sales/revenue goals during shifts and reports results.
• Monitors cash handling and safety procedures during shift.
• Trains new team members and conducts handovers to next shift.
• Maintains brand standards and communicates promotions.

Skills

Shift leadership

Cash handling

Team training

Guest service

Job description

The Flame Broiler, Inc. in Fullerton, CA is seeking a dedicated Shift Lead to support daily operations and uphold brand standards. Under the supervision of the General Manager and Assistant GM, you will lead team members, ensure safety, and drive guest satisfaction across shifts.

You will monitor cash handling, assist with inventory, coach staff, and communicate promotions and operational plans to the team. This role requires strong leadership, reliability, and a customer-first mindset.