Shift Lead: Blowout Specialist & Team Leader

Drybar Shops; Pasadena (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental & Vision Benefits for

Paid Training

Complimentary employee blowouts

Bonuses for add-ons and memberships

Opportunities for internal promotion

Job summary

Drybar in Pasadena is seeking a Shift Lead/Cosmetologist to supervise the shop during your shift, lead client experience, and ensure Drybar standards are upheld.

You will train new bartenders, delegate tasks, manage scheduling, monitor inventory, and promote from within. The role emphasizes delivering blowouts under 45 minutes, maintaining exceptional service, and contributing to a positive team environment with a focus on customer satisfaction.

Qualifications

• Current and valid cosmetology license for the state you are applying.
• Shampoo, blow-dry and amazing hair styling & finishing skills. Ability to do a blowout in under 45 minutes.
• Supervise shop staff on the shift assigned: bartenders & stylists.
• Lead client experience from check-in to check-out, ensuring Drybar standards are upheld.
• Lead team member responsibilities: assign clients to stylists, delegate tasks, and manage meal/break schedule.
• Monitor shop inventory, back bar and retail supplies; place orders to meet standards.
• Train new bartenders: educate on Booker and Drybar's 10 core values; ensure blowouts under 45 minutes.
• Desire to provide exceptional service to clients and staff; implement problem-solving strategies.
• Strong communication skills and commitment to customer service.
• Ensure all company procedures and policies, federal, state, and local regulations are followed; adhere to Drybar timekeeping policy.

Responsibilities

• Lead shift team of stylists and bartenders to deliver Drybar standards.
• Oversee client check-in/check-out and front-of-house flow to ensure a smooth experience.
• Delegate tasks, assign clients, and manage meal/break schedules.
• Monitor inventory and place orders to maintain supplies.
• Train new staff on tools, policies and core values.
• Maintain high levels of customer service and problem-solve on the floor.

Job description

Drybar in Pasadena is seeking a Shift Lead/Cosmetologist to supervise the shop during your shift, lead client experience, and ensure Drybar standards are upheld.

You will train new bartenders, delegate tasks, manage scheduling, monitor inventory, and promote from within. The role emphasizes delivering blowouts under 45 minutes, maintaining exceptional service, and contributing to a positive team environment with a focus on customer satisfaction.