Shift Lead — $19+/hr + Tips, Hands-On Leader

Five Guys logo; Franklin (TN); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Growth opportunities

Fast-paced environment

Hands-on leadership

Brand values

Job summary

Five Guys is seeking a Shift Leader in Franklin, TN to lead daily operations, cover multiple roles, and deliver fast, accurate service to guests. You will coach crew, train newcomers, and maintain brand standards in a high-energy kitchen environment.

The role emphasizes hands-on leadership, teamwork, and providing an exceptional guest experience, with pay starting at $19.00/hour plus tips and bonus in a fast-paced setting.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• A team-first mindset with strong communications skills.
• Someone who leads by doing—not just directing.
• Ability to stay cool and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Teamwork

Customer service

Decision making

Tools

POS systems

Cash handling

Job description

Five Guys is seeking a Shift Leader in Franklin, TN to lead daily operations, cover multiple roles, and deliver fast, accurate service to guests. You will coach crew, train newcomers, and maintain brand standards in a high-energy kitchen environment.

The role emphasizes hands-on leadership, teamwork, and providing an exceptional guest experience, with pay starting at $19.00/hour plus tips and bonus in a fast-paced setting.