Shift Lead

Anchor Point Management Group; Turlock (CA); On-site; USD 28,929 - 30,307; Full time

Job summary

Anchor Point Management Group is seeking a Shift Leader to support restaurant operations in Turlock, CA. You will supervise staff, ensure service quality, and maintain cleanliness and safety across shifts. You will train team members, handle opening/closing tasks, and uphold cash procedures with accuracy.

The role emphasizes guest satisfaction, speed of service, and maintaining high standards. Must be 18+, with flexible hours and a US work eligibility.

Qualifications

• Must be at least 18 years old.
• Preference for internal promote who completed learning zone training.
• High school diploma or GED is preferred.
• Minimum 6 months in a shift management or supervisory role.
• Legal right to work in the United States.
• Ability to work flexible hours.

Responsibilities

• Greet customers with a friendly demeanor and accurately take orders.
• Prepare and package food and drinks according to standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain cleanliness and sanitation of the restaurant, including back of house, lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with food safety regulations and policies.
• Promote new menu items and provide recommendations.
• Assist with opening and closing tasks.
• Manage shifts to ensure fair treatment and legal compliance.
• Offer coaching and feedback to team members.
• Report safety concerns to manager and HR.
• Conduct daily food safety and preparation audits.
• Conduct daily inventory monitors and share cash procedures responsibility.

Skills

Customer service

Supervisory experience

Food safety

Flexible hours

Communication skills

Education

High school diploma or GED

6 months supervisory role

Job description

Job Details

Job Location: 3606 N Golden State Blvd, Turlock, CA - Turlock, CA 95382

Salary Range: $21.00 - $22.00 Hourly

The shift leader is an hourly position that provides additional management coverage of operating hours and direct supervision of operations. Focal points include driving customer service and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The shift leader directly performs hands‑on operational work on an ongoing basis to assist in training employees, responding to guest service needs, and otherwise role‑model appropriate skills and behaviors in their restaurant. The shift leader may assume full responsibility for the closing of the restaurant and on occasion the opening of a restaurant when other management is unavailable. You will ensure that our food is served safely, provide consistent customer satisfaction, provide your team with a great restaurant to work, and operate each and every shift to standard at the restaurant.

Duties and Responsibilities:

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including back of house (the line), lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with all food safety regulations and policies.
• Promote new menu items and provide recommendations when asked.
• Assist with opening and closing tasks.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
• Offer ongoing coaching and feedback to team members.
• Assist with any safety concerns in the workplace.
• Report any serious issues to their manager and HR as needed.
• Conduct food safety and preparation audits daily.
• Conduct daily inventory monitors performance and share responsibility for cash procedures.

Knowledge and Skill Requirements:

• Must be at least 18 years old or older.
• Strong preference for an internal promote who has completed all required learning zone training and certifications.
• High school diploma or GED is preferred.
• Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service‑related business.
• Legal right to work in the United States.
• Ability to work flexible hours.
• Basic math and reading skills.
• Solid oral and written communication skills.
• Ability to learn quickly with a can‑do attitude.
• Comes to work with good hygiene.
• Has reliable transportation and able to arrive to work on time.
• A positive, friendly, and courteous attitude.

The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.