Shift Lead

Anchor Point Management Group; Stockton (CA); On-site; USD 28,929 - 31,684; Full time

Job summary

Anchor Point Management Group is seeking a shift leader for our Stockton, CA location. This hourly management role focuses on delivering excellent customer service, maintaining cleanliness, and supervising operations across shifts.

Duties include supervising staff, training, and ensuring food safety and quality while opening/closing the restaurant when needed. Qualified candidates will have 6+ months in a supervisory role, be at least 18, and have legal right to work in the United States.

Qualifications

• Minimum 6 months in a shift management or supervisory role, preferably in a service-related business.
• Must be at least 18 years old.
• Legal right to work in the United States.

Responsibilities

• Greet customers and take orders.
• Prepare and package food and drinks per standards.
• Operate cash registers, process payments, provide change.
• Maintain cleanliness of restaurant including back-of-house, lobby and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with food safety regulations and policies.
• Promote new menu items and provide recommendations.

Skills

Shift management

Supervisory experience

Customer service

Communication skills

Time management

Hygiene and safety

Reliability

Education

High school diploma or GED

Job description

Job Details

Job Location: 3714 East Hammer Lane, Stockton, CA - Stockton, CA 95212

Salary Range: $21.00 - $22.50 Hourly

Position Summary

The shift leader is an hourly position that provides additional management coverage of operating hours and direct supervision of operations. Focal points include driving customer service and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The shift leader directly performs hands‑on operational work on an ongoing basis to assist in training employees, responding to guest service needs, and otherwise role‑model appropriate skills and behaviors in their restaurant. The shift leader may assume full responsibility for the closing of the restaurant and, on occasion, the opening of a restaurant when other management is unavailable. You will ensure that our food is served safely, provide consistent customer satisfaction, provide your team with a great restaurant to work in, and operate each shift to standard at the restaurant.

Duties and Responsibilities

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including back‑of‑house (the line), lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with all food safety regulations and policies.
• Promote new menu items and provide recommendations when asked.
• Assist with opening and closing tasks.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
• Offer ongoing coaching and feedback to team members.
• Assist with any safety concerns in the workplace.
• Report any serious issues to their manager and HR as needed.
• Conduct food safety and prep audits daily.
• Conduct daily inventory monitors performance and share responsibility for cash procedures.

Knowledge and Skill Requirements

• Must be at least 18 years old or older.
• Strong preference for an internal promote who has completed all required learning zone training and certifications.
• High school diploma or GED is preferred.
• Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service related business.
• Legal right to work in the United States.
• Ability to work flexible hours.
• Basic math and reading skills.
• Solid oral and written communication skills.
• Ability to learn quickly with a can‑do attitude.
• Comes to work with good hygiene.
• Has reliable transportation and able to arrive to work on time.
• A positive, friendly, and courteous attitude.