Shift Lead

Anchor Point Management Group; Oakhurst (CA); On-site; USD 60,173,568 - 64,471,680; Full time

Job summary

Anchor Point Management Group seeks a Shift Leader in Oakhurst, CA. This hourly supervisory role focuses on customer service, cleanliness, and menu execution. You will train staff, manage shifts, and help ensure safe, fast, and friendly service across all restaurant operations.

The position requires 18+ years old, reliability, and the ability to work flexible hours. It emphasizes coaching, compliance with food safety, and maintaining high standards during all shifts.

Qualifications

• Strong communication skills, both verbal and written.
• Prior experience in shift management or supervisory roles preferred.
• Ability to work flexible hours and maintain hygiene standards.

Responsibilities

• Greet customers and take orders with a friendly demeanor.
• Prepare and package food and drinks per restaurant standards.
• Operate cash registers and handle payments accurately.
• Maintain cleanliness of front and back of house, restrooms included.
• Assist with opening/closing tasks and shift management.
• Train and coach team members; ensure safety compliance.
• Conduct daily food safety and inventory checks.
• Monitor cash procedures and report issues to management.

Skills

Customer service

Team supervision

Communication

Basic math

Attention to detail

Punctuality

Education

High school diploma or GED

Legal right to work in the United States

Job description

Job Details
Job Location: 40020 Hwy 49, Oakhurst, CA 93644
Salary Range: $21.00 - $22.50 Hourly

The shift leader is an hourly position that provides additional management coverage of operating hours and direct supervision of operations. Focal points include driving customer service and maintaining high standards of cleanliness, Hospitality, accuracy, building maintenance, product quality, and speed of service. The shift leader directly performs hands on operational work on an ongoing basis to assist in training employees, responding to guest service needs, and otherwise role model appropriate skills and behaviors in their restaurant. The shift leader may assume full responsibility for the closing of the restaurant and on occasion the opening of a restaurant when other management is unavailable. You will ensure that our food is served safely, provide consistent customer satisfaction, provide your team with a great restaurant to work, and operate each and every shift to standard at the restaurant.

Duties and Responsibilities

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including back of house (the line), lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with all food safety regulations and policies.
• Promote new menu items and provide recommendations when asked.
• Assist with opening and closing tasks.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
• Offers ongoing coaching and feedback to team members.
• Assist with any safety concerns in the workplace.
• Reports any serious issues to their manager and HR as needed.
• Conducts food safety and prep audits daily.
• Conducts daily inventory monitors performance and shares responsibility for cash procedures.

Qualifications

• Must be at least 18 years old or older.
• Strong preference for an internal promote who has completed all required learning zone training and certiications.
• High school diploma or GED is preferred.
• Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service related business.
• Legal right to work in the United States.
• Ability to work lexible hours.
• Basic math and reading skills.
• Solid oral and written communication skills • Ability to learn quickly with a can-do attitude.
• Comes to work with good hygiene.
• Has reliable transportation and able to arrive to work on time.
• A positive, friendly, and courteous attitude.

The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.