Shift Lead

S&G Stores; Toledo (OH); On-site; USD 19,286 - 24,796; Full time

Job summary

S&G Stores is seeking a Shift Lead to support the Store Manager and ensure efficient store operations in Toledo, OH. You will help maximize sales while safeguarding assets and ensuring compliance with laws and company policies.

You will lead customer service, supervise staff during shifts, manage merchandising, and maintain store cleanliness and safety. This role requires physical stamina and flexibility for varied shifts, including weekends.

Qualifications

• Retail or customer service experience required.
• Occasional lifting up to 50 pounds; frequent lifting up to 10 pounds.
• Must be able to stand for an entire shift.
• Ability to perform routine physical tasks: climbing, squatting, kneeling, pushing, and pulling.
• Available to work weekends, evenings, and holidays.

Responsibilities

• Provides excellent customer service leadership.
• Ensures that all company policies are being followed.
• Promotes and maintains a clean and organized store appearance.
• Handles cash and card transactions with efficiency and integrity.
• Responds quickly to emergencies for safety and security.
• Executes merchandising and marketing programs with plan-o-gram integrity.
• Monitors store activities to ensure proper transactions and product freshness.

Skills

Retail experience

Customer service

Physical stamina

Job description

Summary: A Shift Lead at S&G serves as direct support of the store manager; ensures that the store operates efficiently and in compliance with applicable federal, state, and local laws and Company policies; properly manages employees and works closely with Store Manager to ensure the store maximizes sales and profits while maintaining asset controls.

Responsibilities

• Provides excellent customer service leadership
• Ensures that all company policies are being followed
• Promotes and maintains a clean and organized store appearance inside and out
• Can handle cash and card-based transactions with efficiency and integrity
• Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals
• Ensures all merchandising and marketing programs are executed properly, which includes maintaining plan-o-gram integrity and appropriate sign placement
• Monitors store activities to ensure that transactions are taking place in the proper mannerEnsures foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products

Requirements

• Retail experience / Customer Service Experience Required
• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to periodically handle routine physical task such as climbing, squatting, kneeling, pushing, and/or pulling.
• Comfortable working in intermittent temperatures for short periods of time. e.g., in the store, outside, and in the cooler.
• Available to work carious shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.

FOR: Stopandgo, SNG, Stop and Go, S&G, Stop and go stores