Shift Lead

Anchor Point Management Group; Patterson (CA); On-site; USD 28,929 - 31,684; Full time

Job summary

Anchor Point Management Group in Patterson, CA seeks a Shift Leader to supervise operations during shifts, greet guests, and ensure safety, quality, and hospitality. You will train team members, drive service standards, and model core behaviors on the floor.

The position supports opening/closing duties, emphasizes cleanliness, efficiency, and guest satisfaction, and pays hourly with a range of $21.00-$22.50.

Qualifications

• Must be at least 18 years old.
• Minimum of 6 months in a shift management or supervisory role, preferably in a service-related business.
• Legal right to work in the United States.
• Ability to work flexible hours.
• Basic math and reading skills.
• Solid oral and written communication skills; able to learn quickly with a can-do attitude.

Responsibilities

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including back of house, lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with all food safety regulations and policies.
• Promote new menu items and provide recommendations when asked.
• Assist with opening and closing tasks.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
• Offer ongoing coaching and feedback to team members.
• Assist with any safety concerns in the workplace.

Skills

Communication

Oral communication

Written communication

Math skills

Reading skills

Education

High school diploma or GED

Job description

Overview

Position: Shift Leader – Patterson, CA

Location: 1060 Sperry Ave, Patterson, CA 95363

Salary Range: $21.00 - $22.50 hourly

Position Summary: The shift leader is an hourly position that provides additional management coverage of operating hours and direct supervision of operations. Focal points include driving customer service and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The shift leader directly performs hands-on operational work to assist in training employees, responding to guest service needs, and role-modeling appropriate skills and behaviors in the restaurant. The shift leader may assume full responsibility for closing the restaurant and, on occasion, opening when other management is unavailable. You will ensure that our food is served safely, provide consistent customer satisfaction, provide your team with a great place to work, and operate each shift to standard at the restaurant.

Duties and Responsibilities

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including back of house (the line), lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with all food safety regulations and policies.
• Promote new menu items and provide recommendations when asked.
• Assist with opening and closing tasks.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
• Offer ongoing coaching and feedback to team members.
• Assist with any safety concerns in the workplace.
• Report any serious issues to the manager and HR as needed.
• Conduct daily food safety and prep audits.
• Conduct daily inventory monitors and participate in cash procedures.

Qualifications

• Must be at least 18 years old.
• Strong preference for an internal candidate who has completed all required learning zone training and certifications.
• High school diploma or GED is preferred.
• Minimum of 6 months in a shift management or supervisory role, preferably in a service-related business.
• Legal right to work in the United States.
• Ability to work flexible hours.
• Basic math and reading skills.
• Solid oral and written communication skills; ability to learn quickly with a can-do attitude.
• Maintains good personal hygiene and arrives to work on time.
• Reliable transportation and a positive, friendly, courteous attitude.

The duties and requirements of this position may change from time to time. The company and its affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed and is not intended to be all-inclusive.