SHIFT LEAD

Buckelew Programs; Las Gallinas (CA); Presencial; USD 52.000 - 70.000; Jornada completa

Descripción de la vacante

Buckelew Programs is seeking a Shift Lead for the Helen Vine Recovery Center in Marin. This onsite role runs 4 pm–12 am, weekends, overseeing staff, coordinating care, and ensuring program quality on a shift-by-shift basis.

You will supervise staff, support counselors, monitor medications, and ensure compliance with CARF/DHCS standards while maintaining client confidentiality and ethical care practices.

Formación

• High School Diploma required.
• 2+ years of experience in SUD field.
• Registered or Certified as AOD counselor with accredited entity.
• Fluency in English; bilingual Spanish/English preferred.

Responsabilidades

• Complete shift documentation, including End of Shift Reports and follow-up requests.
• Report concerns regarding staff performance or operational issues to supervisors.
• Orient, train, and oversee staff and volunteers on assigned shifts.
• Provide guidance and leadership during shift, ensuring appropriate interventions and case management.
• Offer debriefing and feedback to staff at the end of each shift.
• Ensure adherence to program structure and schedule; support client interactions.
• Maintain compliance with legal, regulatory, and contractual requirements; ensure documentation.
• Supervise medication management to ensure compliance.
• Support psycho-social rehabilitation groups and crisis counseling during shift.
• Monitor client health and escalate as needed; provide crisis intervention when required.
• Foster relationships with community partners and connect clients to resources.

Conocimientos

Leadership

Crisis management

Staff supervision

Communication

Independent work

Educación

High School Diploma

Registered or Certified as AOD counselor

Herramientas

MS Office

Descripción del empleo

Work with great people doing great things! Buckelew Programs is a leading provider of behavioral healthcare services in the North Bay, providing compassionate mental health, supported housing and substance use treatment.We are hiring a new Shift Lead to join the Helen Vine Recovery Center, a residential detox and substance use treatment program in Marin. As the Shift Lead you will oversee an assigned shift at the Helen Vine Recovery Center program, providing guidance, consultation, and leadership to staff and volunteers. This role includes care coordination, staff support and shift oversight of program operations. Supporting counselors and treatment support during difficult situations, medication monitoring and ensuring compliance with Buckelew Programs’ standards and relevant regulations. The Shift Lead maintains confidentiality, adheres to ethical standards, and ensures the highest quality of care for clients. This is an onsite, swing shift position, working 4 pm -12 am and includes weekends.RESPONSIBILITIESAdministrativeComplete shift documentation, including End of Shift Reports and follow-up requests.Report concerns regarding staff performance or operational issues to supervisors and leadership.Staff ManagementOrient, train, and oversee staff and volunteers on assigned shifts.Provide guidance and leadership during shift, ensuring appropriate interventions, case management, training, and oversight of program operations.Offer debriefing and feedback (both positive and constructive) to staff at the end of each shift.Ensure adherence to program structure and schedule and provide support with client interactions.Program Quality & ComplianceEnsure services meet quality standards, adhere to documentation requirements, and use evidence-based practices.Maintain compliance with legal, regulatory, and contractual requirements, including certifications (e.g., CARF, and DHCS).Ensure that shift summaries, TCM and other EHR documentation requirements are met during the shift.Supervise medication management to ensure compliance.Clinical DutiesSupport staff in providing psycho-social rehabilitation groups and crisis counseling during shift.Monitor client mental and physical health concerns and escalate as needed.Provide direct crisis intervention and management when required.Business DevelopmentFoster positive relationships with community partners and contribute to agency fundraising efforts.Identify and connect clients to community resources that support program goals and enhance client well-being.Education & ExperienceHigh School Diploma required.2+ years of experience in SUD fieldRegistered or Certified as AOD counselor with accredited entity.Skills & AbilitiesFluency in English required; bilingual (Spanish/English) preferred.Strong crisis management skills, ability to work independently, and demonstrate sound judgment.Ability to maintain professional boundaries, handle multiple tasks, and work in a fast-paced environment.Proficiency in MS Office (Excel, Word) at an intermediate level.Excellent verbal and written communication skills.Team-oriented with a positive, collaborative attitude.PHYSICAL REQUIREMENTSPrimarily office-based; requires sitting, typing, and using fine motor skills.Frequent use of computers and phones; ability to hear and communicate effectively.Frequent standing, walking, and reaching.Visual acuity to read information electronically or in print.We are an Equal Opportunity Employer committed to creating a workplace that celebrates diversity, promotes equality, and fosters inclusion. We encourage applications from individuals of all backgrounds, experiences, and perspectives.