Shift Lead

Crumbl-Cookies-Franchises-1; Lafayette (LA); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Free cookies

Employee discount

Flexible scheduling

Résumé du poste

Crumbl Cookies is seeking a Night Shift Lead in Lafayette, LA. You will lead a fast-paced crew, ensure guest satisfaction, and uphold standards during the busiest weekend nights. This role emphasizes energy, teamwork, and a positive store atmosphere.

Responsibilities include guiding team members, maintaining safety and cleanliness, handling orders, and supporting training. The position offers growth into leadership within a fun, high-energy environment.

Qualifications

• Must have open availability on Friday and Saturday nights.
• Experience leading teams is a plus.
• Strong communication and customer service skills.

Responsabilités

• Leading by example with energy, positivity, and teamwork.
• Supporting and guiding team members through each shift.
• Keeping a safe, clean, and welcoming environment.
• Ensuring top-notch product quality and guest experience.
• Handling DoorDash orders and customer service follow-up.
• Assisting with training new crew members.
• Managing registers (no safe access) and cash exchanges.
• Fulfilling catering and call-ahead orders.
• Communicating with store management to keep everything on track.

Connaissances

Leadership

Teamwork

Customer service

Communication

Description du poste

Crumbl Cookies is hiring a Night Shift Lead!

We’re looking for someone who brings the energy, keeps things running smoothly, and leads by example—especially during our busiest nights of the week.

This role requires open availability on both Friday and Saturday nights.

While we do our best to avoid scheduling closing shifts both nights in a row, we need someone reliable and ready to lead when it matters most.

What does a Crumbl Shift Lead do?

As a Shift Lead, you help create the Crumbl experience—from delicious cookies to a smooth-running crew. You’ll support your team, uphold our standards, and help make the store feel like the fun, fast-paced place our guests love.

Responsibilities include:

• Leading by example with energy, positivity, and teamwork
• Supporting and guiding team members through each shift
• Keeping a safe, clean, and welcoming environment
• Ensuring top-notch product quality and guest experience
• Handling DoorDash orders and customer service follow-up
• Assisting with training new crew members
• Managing registers (no safe access) and cash exchanges
• Fulfilling catering and call-ahead orders
• Communicating with store management to keep everything on track

What’s in it for you?

• Free cookies (yes, really!) and employee discount
• Flexible scheduling (with reliable weekend coverage)
• Opportunities to grow into leadership
• A fun, fast-paced work culture

Sound like your kind of shift? We’d love to meet you!