Shift Lead

Freddy's Frozen Custard & Steakburgers

Kerrville (TX)

On-site

USD 18,000 - 23,000

Full time

14 days+

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Benefits offered by this job

Full-time position
Benefits
Advancement opportunities

Job summary

Freddy’s Frozen Custard & Steakburgers is seeking a Shift Lead to assist management with daily restaurant operations and lead the team to deliver quality guest service.

The role focuses on controlling labor and food costs, maintaining hospitality standards, and resolving guest concerns while promoting a positive work environment. This is a full-time position with benefits and advancement opportunities.

Qualifications

  • One-year experience in guest focused business (retail, restaurant, hospitality, etc.)
  • Willingness to learn new skills
  • Natural leadership skills
  • Self-starting personality with an even disposition
  • Maintain a professional appearance and manner
  • Communicate well with guests and team members
  • Willing to pitch-in and help co-workers; be a team player
  • Ability to use point of sale system

Responsibilities

  • Assist management with daily restaurant operations.
  • Provide leadership and motivate team members.
  • Build guest relationships and handle guest issues.
  • Model hospitality and professional conduct for the team.

Skills

Guest service
Leadership
Team player
Willingness to learn
Communication
Self-starter
POS system

Tools

POS system

Job description

Freddy’s is looking for Shift Leads to assist management with the day-to-day operations of the restaurant by providing leadership, motivating team members and meeting operational expectations. The position also works to control labor and food costs, build relationships with guests, handle guest issues and serve as a model of hospitality.

  • Full-Time position with benefits; Competitive pay based on experience; Opportunities for advancement.
Required Skills and Experience:
  • One-year experience in guest focused business (retail, restaurant, hospitality, etc.)
  • Willingness to learn new skills
  • Natural leadership skills
  • Must have a self-starting personality with an even disposition
  • Must always maintain a professional appearance and manner
  • Must be able to communicate well with guests and team members
  • Must be willing to “pitch-in” and help co-workers with their job duties and be a team player
  • Ability to use point of sale system

Freddy’s Frozen Custard & Steakburgers® was co-founded in 2002 by brothers Bill and Randy Simon with their friend and business partner, Scott Redler. It was named in honor of Bill and Randy’s father. Together, they built a brand focused on quality, hospitality, cleanliness and timeless traditions.

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