Shift Lead

Cheba Hut; Johnston (IA); On-site; USD 1,929,000 - 2,480,000; Full time

Benefits offered by this job

Free food & snacks

Job summary

Cheba Hut in Johnston, IA is seeking a Restaurant Shift Lead to guide the team on daily operations and guest experience. You will model leadership, coach crew members, and ensure food safety and quality standards while upholding Cheba Hut’s brand energy.

The role emphasizes ownership, confidence, and developing into a top-level leader as the shop grows. If you’re motivated to lead teams and elevate operations, we’d love to meet you.

Qualifications

• 1+ years of restaurant shift lead experience or above.
• Strong understanding of restaurant systems and operations.
• Comfortable working 10+ hour shifts.
• Food Safety Certification.
• Valid Driver’s License.
• Exceptional written and verbal communication skills.

Responsibilities

• Lead the shop by example to uphold operations, culture and guest experience on every shift.
• Create and maintain a positive, motivating work environment for the team.
• Oversee smooth, daily restaurant operations and ensure consistency across shifts.
• Uphold food safety and product quality standards.
• Maintain high awareness of shop operations and Cheba Hut experience.
• Execute crew accountability expectations.

Skills

Leadership

Communication

Guest service

Education

Food Safety Certification

Job description

Benefits:

• Career growth within a national brand
• Flexible scheduling
• Free food & snacks
• Opportunity for advancement

Restaurant Shift Lead

Cheba Hut | Johnston, IA

The Shop That Sets the Standard

This isn’t just a Shift Lead role.

As a Shift Lead you lead by example through your actions, attitude, and daily execution. Your crew looks to you for consistency, support, and direction. How you uphold operations, culture, and guest experience sets the tone for every shift.

We’re looking for a shift lead with strong leadership potential and the drive to grow within the company as we grow more shops. This position is for someone who leads with confidence, takes ownership, and has the ambition to develop into a top-level leader within the shop. If you’re motivated to lead teams, elevate operations, and take the next step in your restaurant career, we want to meet you.

What You’ll Own

• Shoperations Excellence
• Create and maintain a positive and motivating work environment
• Oversee smooth, consistent daily restaurant operations
• Uphold food safety and product quality standards
• Maintain high level awareness of shop operations and Cheba Hut experience
• Execute crew accountability expectations

Guest Experience & Interaction

• Help deliver a consistently memorable, above-and-beyond guest experience
• Maintain a strong floor presence by engaging guests and supporting team flow
• Support daily operations while keeping the Cheba Hut brand energy strong
• Lead by example in reinforcing a customer-first mindset with the crew

Leadership & Development

• Understand the \"Bit 4\" - Atmosphere, Cleanliness, Interaction, Product Quality
• Demonstrate \"heads-up\" leadership. Keep your head on a swivel and be aware.
• Provide real-time coaching and shoulder-to-shoulder feedback
• Help align the team around clear daily goals and support a shared vision for overall shop success

What Makes You a Fit

• 1+ years of restaurant shift lead experience or above
• Strong understanding of restaurant systems and operations
• Comfortable working 10+ hour shifts
• Food Safety Certification
• Valid Driver’s License
• Exceptional written and verbal communication skills

You believe “shop first” means guest first. You understand that culture and execution move together. You’re ready to help lead a store that leads the brand.

If you’re ready to lead by example, support your team, and help create a shop others look to for inspiration — we’d love to meet you!