General Manager

Workstream; Grandville (MI); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Health & Vision Benefits

Paid Time Off

Job summary

Wetzel's Pretzels is seeking a General Manager to direct daily bakery operations, ensuring compliance with company standards, supervising staff, managing inventory, and delivering high-quality products and services to customers.

The ideal candidate must be available up to 45 hours per week, have reliable transportation, and obtain a ServSafe license. Weekend availability is required. Wetzel's Pretzels offers competitive pay with bonuses, employee discounts, health & vision benefits, and PTO.

Qualifications

• Guest-focused service and smile in every customer interaction.
• Ability to set and achieve targets with accountability.
• Analytical decision making with strong problem solving.
• Reliable transportation and punctuality are essential.

Responsibilities

• Direct all daily bakery operations.
• Supervise and train employees.
• Ensure all food preparation is complete and up to standards.
• Manage employee breaks and shift changes.
• Motivate and assist in training of new team members.
• Ensure compliance with OSHA, health codes, and company policies.
• Maintain facility, equipment, and grounds.
• Follow store audit standards.
• Support others in completing tasks.
• Provide fast, accurate service and ensure customer satisfaction.
• Perform cashiering, rolling, baking, and expediting tasks.

Skills

Guest Focus & Customer Service

Passion for Results

Problem Solving & Decision Making

Reliable Transportation

Weekend/Holiday Availability

Job description

Wetzel's Pretzels - General Manager

Are you looking for a fun and dynamic working environment? Do you enjoy delighting customers with delicious, hand-made pretzels? If so, we have the perfect opportunity for you!

As a General Manager at Wetzel's Pretzels, you will have the overall responsibility for directing the daily operations of the bakery. You will ensure compliance with company standards, supervise and train staff, manage inventory, and deliver the highest quality products and services to our customers. If you are a highly motivated individual with a love for delicious pretzels and a desire to learn and grow,

The ideal candidate must be available up to 45 hours per week. Must have reliable transportation. Previous food experience is a plus! The candidate will be expected to obtain a ServSafe license.

Why should you apply?

• Competitive pay plus bonuses
• Employee discount
• Health & Vision Benefits
• Paid Time Off

Responsibilities

• Direct all daily operations of the bakery
• Supervise and train employees
• Ensure all food preparation is complete
• Manage employee breaks and shift changes
• Motivate and assist in the training of new team members
• Ensure compliance with Occupational Safety and Health Act, local health and safety codes, and company policies
• Maintain facility, equipment, and grounds
• Follow Wetzel's Pretzels store audit standards
• Support other employees in completing their tasks
• Provide fast, accurate service and ensure excellent customer experience
• Perform tasks including cashiering, rolling, baking, and expediting

Required Competencies:

• Guest Focus & Customer Service
• Passion for Results - set compelling targets and deliver on commitments
• Problem Solving and Decision Making - make good decisions based on analysis, experience, and judgment
• Reliable Transportation - show up on time and act in a professional manner
• Available weekends and major holidays

Location: Rivertown Crossings Mall 3700 Rivertown Pkwy, Grandville, MI 49418, USA

Don't miss out on this exciting opportunity!

We are a fresh bakery producing hot, crave-able, hand-made pretzels that are best in class ……just like our teams! No experience is required but bring your A game…. you need to be reliable, positive and enjoy delighting our fabulous customers. If this sounds like you and you want to be a part of a fun, growing brand, apply for a position today!