Shift Lead

The Cookie Society LLC; Addison (TX); On-site; USD 18,000 - 19,000; Full time

Job summary

The Cookie Society LLC in Addison, TX, is seeking a Shift Lead to help bake cookies, greet customers, and keep the shop tidy. You will be a key contact during shifts and assist with packaging, restocking, and daily operations.

No prior kitchen experience is required; training will be provided. A Food Manager Certificate is mandatory. Flexible hours including weekends; must be 18 or older. Hourly rate $13-14 plus tips.

Qualifications

• Ability to handle and package cookies and perform cashier duties.
• Willingness to learn and adapt in a dynamic bakery environment.
• No prior kitchen experience required; training provided.
• Must possess or obtain Food Manager Certificate.
• Must be 18 years or older; weekends availability.

Responsibilities

• Bake and package cookies with precision and care.
• Provide exceptional customer service with a friendly demeanor.
• Maintain cleanliness and hygiene standards.
• Assist with packing, restocking, and manager tasks as assigned.
• Serve as shift point of contact.

Skills

Customer service

Cashier duties

Kitchen operations

Willingness to learn

Positive attitude

Job description

JOB DESCRIPTION:

Availability: Flexible, including weekends. Must be 18 or older to apply for this role.

Hourly Rate: $13-14/hour base pay + tips* (Approximately $2-3 per hour in tips)

Shifts: Weekday and Weekend Shifts Available

Responsibilities:

As a Shift Lead, you'll play a vital role in creating a delightful experience for our customers. Your responsibilities will include:

• Baking and packaging cookies with precision and care.
• Providing exceptional customer service with a friendly demeanor.
• Assisting in maintaining cleanliness and hygiene standards.
• Participating in tasks such as folding boxes, restocking, and other duties assigned by the manager.
• No previous kitchen experience required; training will be provided.
• Possessing or obtaining a current Food Manager Certificate is mandatory.

As a Shift Lead at our bakery, you will be entrusted with important responsibilities that keep our operations running smoothly. You'll serve as a point of contact during your shifts, ensuring the bakery's success and maintaining a positive experience for customers and fellow team members alike.

Requirements:

To succeed in this role, you should have:

• Ability to accurately handle and package cookies, perform cashier duties, and contribute to kitchen operations.
• Willingness to learn and adapt in a dynamic environment.
• Customer service experience is a bonus but not essential.
• A positive attitude and a commitment to providing excellent service and fostering a safe and empowering work atmosphere.

Physical Requirements:

You’ll need to be physically capable of:

• Occasionally lifting and carrying items weighing up to 50 lbs (flour, sugar, etc.).
• Standing, squatting, bending, twisting, reaching, walking, and leaning throughout your shift.
• Repetitive motion of wrists/arms during baking tasks.
• Maneuvering quickly in a confined space around hot ovens.
• Taking visual and audible cues for efficient operations.

Why Join Us:

At Cookie Society, we’re growing fast—and we’re looking for team members who want to grow with us. Rooted in the same passion, creativity, and commitment to quality that turned a home-kitchen dream into a Texas favorite, our team is built around exceptional operations, warm hospitality, and memorable guest experiences. Advancement opportunities are available for individuals who bring energy, ownership, and a genuine love for serving others.