Shift Coordinator: Guest Service & Profitability Leader

Workstream; Houghton (MI); Hybrid; USD 20,664 - 27,552; Part time

Job summary

Workstream is seeking an Hourly Shift Coordinator in Houghton, Michigan, to lead shifts effectively and ensure guest satisfaction. This role involves motivating Team Members, managing operations during shifts, and upholding brand standards. Candidates must be at least 18 years old, have a High School Diploma or GED, and have some previous experience in a quick service restaurant. Ability to work evenings, weekends, and holidays is essential.

Qualifications

• Must be at least eighteen (18) years of age.
• 1-2 years of previous quick service restaurant experience.
• Available to work evenings, weekends, and holidays.

Responsibilities

• Support the Restaurant General Manager in managing operations during shifts.
• Motivate and direct Team Members to exceed guest expectations.
• Set an example for Team Members by implementing shift plans.

Skills

Guest service principles

Shift leadership

Coaching and feedback abilities

Education

High School Diploma or GED

2 years of college preferred

Job description

Workstream is seeking an Hourly Shift Coordinator in Houghton, Michigan, to lead shifts effectively and ensure guest satisfaction. This role involves motivating Team Members, managing operations during shifts, and upholding brand standards. Candidates must be at least 18 years old, have a High School Diploma or GED, and have some previous experience in a quick service restaurant. Ability to work evenings, weekends, and holidays is essential.